Privacy Policy

Indray Inc ("Company", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, register for services, or communicate with us via SMS or other channels.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number (including mobile number for SMS communication)
• Business/company details
• Any information you provide voluntarily through forms, communications, or service use

2. How We Use Your Information

We use the collected information to:

• Communicate with you about your shipments, deliveries, pickups, or service-related inquiries
• Provide and manage our logistics services
• Improve customer support and service quality
• Comply with legal or regulatory requirements

3. Sharing of Information

We respect your privacy. Your information is not sold to third parties. We may share your information only with:

• Service providers and vendors who help us operate our services (e.g., hosting providers, communication platforms)
• Legal or regulatory authorities, if required by law
• Affiliates within our organization for service-related purposes

4. SMS Consent

By providing your mobile number and opting in, you agree to receive SMS messages from us related to delivery, pickups, and logistics service updates.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

You may opt out of SMS messages at any time by replying "STOP" or following provided instructions.

5. Cookies and Analytics

We use Google Analytics to understand how visitors use this website, such as which pages are viewed, the type of device and browser, and approximate location. Google Analytics uses cookies. We do not use this information for advertising, and we do not sell it or share it for cross-context behavioral advertising.

If your browser sends a Global Privacy Control (GPC) signal, we do not load Google Analytics. You can also block cookies in your browser settings or install Google's opt-out add-on (tools.google.com/dlpage/gaoptout).

6. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no electronic transmission or storage is 100% secure.

7. Your Rights

You may request to:

• Access, correct, or update your personal information
• Withdraw SMS or email consent at any time
• Request deletion of your personal information, subject to legal and contractual obligations

Residents of California and other states with consumer privacy laws may have additional rights, including the right to know what personal information we hold about them, to correct or delete it, and to opt out of its sale or sharing. We do not sell personal information. To make a request, email info@indray.com. We will not discriminate against you for exercising these rights.

8. Data Retention

We keep information you send through our website forms only as long as we need it to respond to you and for our normal business records, and then delete it.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted at this page with a revised "Last Updated" date.